Remember that web analytics refers in digital marketing to the process of studying the elements, techniques and tools that we use for a website to successfully meet marketing and sales objectives. The idea is that the time and resources you invest are not wasted. So where should you start?
1. Set marketing objectives, it is essential.
To take advantage of web analytics and make the most of your time, especially now that you probably have more limited resources, you must first set clear objectives.
It is impossible for you to know what to analyze, what content performs below average, what conversion paths get more leads, how to optimize your website… if you have not established a previous marketing and sales objectives.
It is a fundamental step in the development of a marketing plan that helps you to organize yourself, that provides you with a work methodology.
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For this reason, the first step to analyze your SME’s website is to review your marketing objectives and, if you don’t have them, start defining the most relevant ones according to your current priorities, that is, according to the most pressing needs of your SME. Think also that these objectives must be SMART:
- Specific: it is not enough to say that you want to improve your web traffic or conversions, that you would like to increase the number of followers on your social networks. You must specify a specific number, or a percentage.
- Measurable: Similarly, they must be measurable, so that if you have specified a number or percentage you can assess whether the expectations for that objective have been achieved based on the strategies implemented.
- Achievable: obviously according to your historical data and the time and resources you have available in your SME, your specific objectives must be above all realistic, otherwise they will not be achieved.
- Relevant: remember to contextualize your objectives. According to the needs of your business today you must prioritize which ones are more important. It will help you to separate your goals into three levels and horizons depending on their relevance, so that you invest 70% of your efforts in the most important short-term goals to generate revenue, 20% in those that allow you to improve your products and services, and 10% in long-term goals.
- Temporary: so that you can assess your progress and evaluate the changes you need to make.
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